Frederick Auto Repair

In honor of Veterans Day, Moran Family of Brands would like to salute the 15 franchise owners in our system who served in the military. We are also proud to announce Entrepreneur Magazine ranked Mr. Transmission/Milex Complete Auto Care as one of the top franchises for veterans. The magazine based its ranking on each company’s veteran incentive, support by the company in the franchise-buying process, and the company’s ranking in the 2017 Franchise 500, the magazine’s yearly assessment on the health and growth potential of the country’s best franchises (Mr. Transmission/Milex Complete Auto Care ranked #474). George Kok is an example of a Moran franchise owner who has successfully transitioned from military service to civilian life. Kok purchased a Mr. Transmission/Milex auto repair store in Lou ... read more

In order to earn a customer service award, you have to do more than deliver exactly what the customer needs, when they need it. You must go above and beyond the norm to offer an experience unlike any other for each person that enters the store. That’s why this month, we’re highlighting Chris Robinson, owner of the Mr. Transmission/Milex Complete Auto Care in Sycamore, IL. Earlier this year, his location was ranked as the best automotive shop in his area by the Northern Star student newspaper of Northern Illinois University. Chris started his career doing vehicle repairs in automotive dealerships after he graduated high school. He gained experience with several dealerships and out-of-market shops, and also worked at the Chicago branch of AAA. He said this early experience helped him gain an understanding of what would improve the cu ... read more

Most vehicle owners share the struggle of finding an affordable and trustworthy auto repair shop. Without knowing the market, it can be difficult to find a knowledgeable and skilled mechanic with honest values. Don’t let the search discourage you! Every industry is plagued with a few rotten apples but for the most part, companies like Milex Complete Auto Care are in the business of providing a one-stop shop for reliable, unmatched repair and maintenance with superior service. To avoid the poor performers when shopping around for an auto repair shop, watch out for red flags like these: Lack of Certifications A list of mechanic certifications is a perfect way to judge the experience and expertise of a repair shop. Relevant certifications establish trust and instill a sense of security with customers. The ... read more

Damage to your car begins accumulating the moment you drive it off the lot. We all know this, but there are ways to speed up this damage without even realizing it, setting yourself up for some hefty repair bills in the future. Unfortunately, many of the following are common habits, and Milex Complete Auto Care technicians see drivers unwittingly shortening the lives of their cars every day. Here are some of the worst habits we’ve seen, and how you can turn them around to prevent damage to your car. Driving Habit: Letting gas get too low The temptation to drive with a low gas level is pervasive. After all, who wants to take time out of their day to fuel up, or spend the money to do it? Unfortunately, letting your gas level get too low can damage your car in the long term. Here’s why: Over time, sediment can build up in the bottom of your fuel tank. This is fine, provided your ... read more

It’s one of those things that we often take for granted. Every time you’ve reached for those buttons, turned those knobs and set those dials, your air conditioner has always worked for you. That chilly blast is a blessing of arctic comfort in a vehicle where temperatures can rise well above 150 degrees in the summer. So, it’s no surprise that you lose your cool when there’s no breeze at the push of a button or no cool when you crank a temperature dial down as far as it will go. What you can do Getting stuck in traffic is enough to get even the most patient person hot under the collar, but getting stuck in traffic with no air conditioning in the middle of the summer can leave you steaming — literally. Vehicle HVAC systems are complex, and unless you’re familiar with how to work on them and have the necessary tools, it might be best to leave that to the experts at your loc ... read more