Frederick Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

Won't take my truck anywhere else! More than once I have brought my vehicle in for something I thought was wrong and come to find out, it was easily repaired or wasn't broke. They are always trying to save me money and 110% trustworthy. Can't beat that.

1

Wife went there for a rattling sound from her under the car. She decided to have her breaks checked out. I get a call. This shop told her she needed pads and rotors all the way around. They told her it would be around 800 bucks for the break job and around 100 to weld a heat shield back up. Once I brought up the fact that one side was replaced. "after a car accident she was in" He did not want to talk to me. I wanted to know pads measured? Also, I don't see how he can charge 400 for pads rotors and then 400 for labor. She told him to just do the weld job. I went on the Napa website. "There is one right down the street" I placed an order for pads and rotors. Was less than 200 for the parts. She called a Nissan dealer in Hagerstown. Told her 676 all the way around. Ended up buying the parts at Napa Friday night. Woke up early Saturday. Went to change the brakes. Pads were only halfway worn. Rotors did not even have a lip around them. Took one off just to make sure I was not going crazy. Took it to a shop to see if it needed to be turned. Dude said he would love to take my money but they are fine. This was such a huge waste of time dealing with this shop. Also, a very big let down. We both love dealing with ma and pop shops. Will never go here again. 6/09/2017 Since I made my post. These guys now offer 10 % off if you leave them a good review.

Joseph, I looked for customer by your last name and no one by your last name has been in our facility for over a year? I would like to help you with your concerns so please call the shop and ask for Albert and I will help you the best I can.

- Milex Complete Auto Care - Frederick
5

Excellent service and great staff.

5

Excellent service and great staff.

5

We continue to have great experiences at Milex in Boonsboro. We take all three of our cars there and they do a great job regardless of the make of car. Honest and efficient!

5

5

You know you've found a gem when they deny to do an oil change that I asked for just to get it out of the way while my car was in for repairs. They honestly told me there was no need for it for another 2-3000 miles and did not want to take my money for something unnecessary. I have since returned for all of my repairs, and my husbands as well. We will never use another shop again!

5

Trustworthy, capable, and great customer service. Albert was a corvette tech at Criswell before he owned his own shop, add he's who I trust with my vette and Silverado.

5

Albert , Steve and Betty at Milex restored my believe that good honest repair service is still available in the auto repair industry. An experience at the dealership where I purchased the car and have taken it regularly for years for servicing had left me disheartened. The Dealership virtually held me hostage for either, what turn out to be unneeded expensive repairs or the purchase of one of their new cars. They even suggested my car was unsafe to drive. Thanks Milex and staff

5

Great customer service if you need a nice and honest place to get your car repaired this is the place

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